E-Government in Saudi Arabia

The e-Government in Saudi Arabia was established as per Royal Decree No. 7/B/33181 dated 7 September 2003. The e-Government was created by the Ministry of Communications and Information Technology. In 2005, the Ministry of Communications and Information Technology created the e-Government Program Yesser with the ministry of finance and the Communications and Information Technology Commission. The portal offers around 2500 services for people of Saudi Arabia. The main goal of the service is to facilitate the transactions of citizens, residents and visitors by providing a quick and sufficient assistance. Moreover, Yesser contributes to encouraging governmental agencies in achieving a sustainable progress by improving efficiency and capacity.

In an assessment undertaken by the United Nations e-Government Survey, Riyadh, Saudi Arabia, was ranked the 30th among 40 other cities.

In August 2019, Saudi Arabia announced a royal decree to establish the Saudi Authority for Data and Artificial Intelligence to support the innovation and digital transformation in the country. Two more agencies were created and linked with the authority to achieve the Kingdom's vision 2030. These agencies are: "The National Centre for Artificial Intelligence" and "The National Data Management Office.

Absher

In 2015, the Saudi Ministry of Interior introduced the smartphone application "Absher" that provides 160 e-services to citizens and residents of Saudi Arabia. Among the services that has been recently added to Absher is a service that allows users to file an electronic complaint against any traffic violation.